TECH SUPPORT

We're Ready To Assist You

IT TECHNICIANS

Patrick Bailey

Patrick Bailey

Computer Technician

Computer and printer support for common problems and upgrades.

Darius Kimble

Darius Kimble

Computer Technician

Computer and printer support for common problems and upgrades.

Rickey Jones

Rickey Jones

Network and Design Engineer

Support for top level network design, troubleshooting and installation.  Additionally, he is our lead web design engineer.

Al George

Al George

Sales and Live Stream Support

Sales engineer to help make the best technology purchases possible.  Also assists with live streaming for clients.

How do I get IT Support during normal business hours (7:45a – 5:30p)?

To open a support ticket, click the button below. If you are experiencing internet issues on your workstation, call 318-775-9157.

 

How do I get IT Support after normal business hours (7:45a – 5:30p)?

To receive support after normal hours, please call 318-775-9157. 

By using this service, after hours rates will apply for customers. Unfortunately, we cannot guarantee a response time for customers without a contract.

 

 

For critical incidents or outages, please send an email to support@cis-cpu.com or call us at 318-775-9157.

 

How do I get remote support?

Please send an email to support@cis-cpu.com or call us at 318-775-9157 before clicking the links below.

Immediate Windows support, click here.                                                   

Immediate Mac support, click here.

Ask us anything…

Got questions?  We can help you with your IT needs with our very knowledgeable team.  There is no project too large or small as we believe every business deserves to be free from the headaches of technology.

Our goal is to manage your technology while you manage your business.

Address: PO BOX 19201, Shreveport, LA 71149

Phone: 318.294.9333 or 318.775.9157

Business Hours: 8am -5pm M-F

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